💳 Payment & Shipping

Last updated: October 2025

🛍️ Secure payment

At ZenithMat, the security of your payments is our top priority.

All transactions are encrypted and secured using SSL (Secure Socket Layer) technology, ensuring complete protection of your banking data.

💰 Available payment methods:

We work exclusively with trusted partners:

• Bank cards (Visa, Mastercard, American Express) via Shopify Payments
  
• Apple Pay and Google Pay for fast, no-entry checkout
  
• Mollie (secure and PCI-DSS certified payment intermediary)
  
• Klarna — Pay in installments or later, depending on your country of purchase
  
• PayPal (if available at checkout)
  

Your payment information is processed directly by these providers, without ever being recorded on our site.

🚚 Shipping and Delivery

We deliver our ZenithMat products to several European countries with reliable carriers and carefully prepared packaging.

🌍 Countries delivered

We currently ship to the following countries:

🇫🇷 France

🇩🇪 Germany

🇬🇧 United Kingdom

🇪🇸 Spain

🇮🇹 Italy

🇨🇭 Switzerland

🇧🇪 Belgium

🇳🇱 Netherlands

⏱️ Delivery times

• Europe (France, Germany, Belgium, Switzerland, Netherlands, Spain, Italy, United Kingdom):
  6 to 10 working days after dispatch*
  

*Delivery times may vary slightly depending on the country, time of year (holidays, promotions, high demand) or carrier.

📦 Order processing

• Orders are prepared and shipped within 24 to 48 working hours after payment validation.
  
• Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
  
• You can track your package in real time using the tracking link provided.
  

🚚 Carriers

Deliveries are handled by reliable logistics partners, depending on the destination country (e.g. La Poste / Colissimo, DHL, DPD, or equivalent carriers).

💸 Delivery costs

Delivery costs are calculated automatically when placing the order, based on:

• of the destination country,
  
• of the total weight of the package,
  
• and any current promotions or special offers.
  

Exact fees are displayed before payment for complete transparency.

❓ Delay or order not received

If your order has not arrived within the stated timeframe, start by checking the tracking link received by email.

If you have any problems, please contact our customer service at:

📩 contact.zenithmat@gmail.com

specifying your order number and your full name.

We will respond to you within 24 business hours.

🔒 Warranty and returns

All our products come with a 14-day money-back guarantee upon receipt.

If you are not completely satisfied with your product, you can return it in accordance with our Return and Refund Policy .